We expand our responsibility to a higher standard than expected in customers service.
Quality guarantee: 24 months after trial running, or 36 months after pumps arrived customer, whichever comes earlier.
Our immediate response is 24-hour service available.Before sales, we provide best solutions and give efficient quotation technically and commercially, and we very seldom revise our quotation for order. During quotation stage, if any inquiry datas are not reasonable, we give our advice.
After sales, we offer pump parts, repairs, and preventative maintenance programs required to ensure maximum performance and longevity.
On-site training for users operation and maintenance personnel is available.
We give advance notice as well as support the detailed and specific procedure for regular inspections.
We set up files for each pump delivered so that we are able to follow up the operation in time.
Any questions or problems on API610 centrifugal pumps concerned, no matter pumps from Huastar or not, we like very much to discuss with customers together, and give possible suggestions.
For any problems happened, no matter our reason or not, we study carefully with our customers and set up rules to avoid repeated happening. We do not just care of quality of our own products, but also give necessary suggestions or reminders to our customers.
